FAQs

How many days do I have to submit a return?

We have a 14-day return policy, which means you have 14 days after your order has been delivered to request a return.

What items are eligible for returns?

Apparel, shoes, and some accessories (handbags/purses) are returnable within 14 days of the delivery date. Items returned must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damaged returns will NOT be accepted

How do I submit a return?

All eligible returns may be submitted here. Please be sure that your item is eligible for a return before submission

When will I receive my store credit?

Please allow 3-5 business days after we have received your return for your store credit to be issued

Are there any return fees?

Return postages is the sole responsibility of the customer.

If I purchase an item on sale, but don’t like it, can I return it?

All sale items are FINAL and are NOT eligible for return or store credit.